While 3CX is compatible with all the major SIP hardphones, you don't need one: just run 3CX on your PC, tablet or smartphone. No need for deskphones: run 3CX on your PC, tablet or phone Perhaps you have a favoured SIP trunk provider that you would like to work with. Perhaps you'd prefer to work with a local 3CX partner, who will then create a solution based on your business needs.
#3CX LICENSES INSTALL#
The point is this: how you install 3CX is up to you. Using 3CX's PBX Express setup tool, you can have the system running in minutes - with the added benefit that it's incredibly easy to scale to match your business growth.
#3CX LICENSES WINDOWS#
No problem: you don't even need expensive hardware, as v16 even runs on a Raspberry Pi! And it's just as happy to run on a Windows or Linux-based device.Īlternatively, you may prefer to install 3CX on Google Cloud, Amazon Lightsail or Microsoft Azure. Perhaps you'd like to take control and install it on-premise. Take control of your costsģCX gives you control over how you install its system. In this way, it can calculate the cost of a given call at a given time with a specific destination. How can it be sure you're paying the lowest prices? Because the system continuously receives call charge information from multiple trunks and frequently updates its database using the latest call charge information. At this point, it selects the cheapest carrier, so that the user pays the lowest possible cost. This works because 3CX chooses which path on the data network the call should take, and then at what point the call should join the PSTN. There are no extra charges for videoconferencing and you can include up to 25 users Calls with these destinations cost money, so 3CX employs least-cost routing: a set of mathematical algorithms to automatically select the cheapest route for all outgoing calls. Of course, some calls have to leave the network to reach users on carriers like BT, which connect the calls to ordinary phones or mobile phones. That's one of the reasons why 3CX can so boldly claim that it can cut your costs in half: if you're switching from a conventional PBX system, your overheads can be massively reduced. Because 3CX works on the basis of simultaneous calls rather than end users, there's no need to pay for extra capacity that you never use. And all at no extra charge.įor another example of how 3CX users can cut costs, consider how many fixed telephony lines you currently have installed. The second feature? Your employees can use the best form of communication to hand, with video calls, instant messaging and good old-fashioned phone calls all available. But often people forget to set these when they're heading to a meeting - because 3CX v16 fully integrates with Office 365, for example, your status will automatically change based on any scheduled meetings. You'll be familiar with the basics: a green dot indicates someone is available, a red dot shows when they aren't. With 3CX, anyone armed with a smartphone and network connection can directly call anyone else in the business for free. For example, if your business includes teleworkers, travelling salespeople or branch offices, then it may be costing you money simply for employees to make internal calls. Some of those are direct, obvious savings. As such, the real savings come when you implement it in a way that supports your business, solves problems for your employees and cuts real costs.
#3CX LICENSES FULL#
We've summarised it in the table below so you can see what's included at a glance, but head to 3CX's website for full details.Ī glance at the table shows that you aren't simply buying a replacement phone system: this is a unified comms system of the type that used to cost enterprises hundreds of thousands of pounds. Once you've settled on the number of SCs you need, you can choose from 3CX's simple three-tier structure. The standard licence includes all core PBX features
What's more, with version 16 3CX has introduced a number of new licence sizes to make this easier: you can now choose from 4SC, 8SC, 16SC, 32SC, 64SC, 96SC, 128SC, 192SC, 256SC, 512SC and 1024SC. It's only after 12 months (by which point you should know exactly how many SCs you require) that you need to pay.
#3CX LICENSES FREE#
In fact, for the first year, the standard licence is completely free no matter how many simultaneous calls you require. Typically, that translates into 3-4 end users per SC, so a 25-seat company should get along fine with an 8SC licence. Unlike rivals, who may charge you a fixed fee per user or for call centre features, it charges based on how many simultaneous calls (SC) you need. Here's how 3CX's charging structure works. In fact, many smaller businesses can happily run a 3CX PBX without spending a penny on licence fees. With v16 of 3CX, the company didn't just introduce a bunch of new features - it also introduced a pricing structure that cut the costs by up to 66%.
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